By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
Important Legal Information
Armed Forces MCSS™ cannot know all of the United States or International restrictions for our products. Therefore, we do not warrant that you may legally purchase, own or carry specific products offered in our catalogs. Many states and provinces prohibit carrying concealed weapons and you must be guided by local laws regarding a concealable weapon. These products include, but are not limited to, chemical sprays, slingshots, air guns, paintball guns, knives, stun guns, starter pistols, bows, crossbows and other items. When you place an order with us for products that may have restrictions, you warrant to us that you are a legal adult without legal disabilities and are in compliance with local, state and federal laws.
Customers purchasing law enforcement insignia or uniforms marked with law enforcement terms such as "Police" or "SWAT" or like messages warrant they are legally authorized to wear such motto's. Submit orders for such products on your department letterheads or provide official identification.
If no identification is provided, customer agrees to be issued a store credit valid for three (3) months from receipt of credit.
Customers that are non-military/law enforcement that order NIR technology enhancement clothing will be shipped the item without NIR technology enhancement as per the United States Department of Defense. NOTE TO MILITARY PERSONNEL: NIR TECHNOLOGY IS APPROVED FOR MILITARY OPERATIONS.
FR (Flame Resistant) garments or materials and ballistic eye wear can not be released without proper authentication. To purchase FR materials or garments and or ballistic eye wear, one of the following must be furnished :
1. Copy of military I.D.
2. Verifiable .mil or .gov email address.
3. Rank and branch of service.
There are products listed in our catalog and on our website that require an Export License to send outside of the U.S. It is the policy of this company that any product controlled by the U.S. State or Commerce Departments will not be shipped until a determination is made if a License is required and or received. Furthermore, Export of U.S. Controlled Items prohibits exporting or re-exporting at anytime without proper authorization from the U.S. Department of Commerce or State (whichever applies).
To assure that our operators are providing excellent customer service at all times, your call may be monitored.
Armed Forces MCSS™ is a private enterprise. Armed Forces MCSS™ is a registered and authorized Department of Defense (DoD) contractor. Armed Forces MCSS™ is registered with the Central Contract Registration System (CCR) and the Online Representations and Certifications Application (ORCA). DoD CAGE 4PHD3.
Statements expressed in this catalog referencing the independent use of products by agencies of the Department of Defense do not constitute an endorsement, approval or authorization of our products by the Department of Defense or any branch of the U.S. Armed Forces.
Occasionally, there may be misprints or errors in our print and online catalogs. Armed Forces MCSS™ reserves the right to correct the misprint or withdraw the offer. Specifications, colors, legal restrictions, prices and availability are subject to change at any time without notice. It may be necessary to substitute an item with a product of equal or better quality and value that varies slightly from our print and online catalog description.
Conditions of Use
If we should run out of stock on an item, we'll back order that item for you if the value is over $5. Items less than $5 will be canceled. Should there be a lengthy delay (OVER 90 DAYS) in availability of an item, we will cancel the order and issue store credit.
INVENTORY LEVELS CAN NOT BE GUARANTEED
Our terms are payment with order. SORRY, NO C.O.D.'s.
NO REFUNDS - STORE CREDIT ONLY
NEXT DAY AIR & 2-DAY SHIPMENTS
Available to physical street addresses in the continental U.S.
An expediting surcharge of $18.00 will be applied to the order FOR ALL OVERNIGHT SHIPMENTS
Not available for P.O. Box, or APO/FPO addresses or international addresses.
Shipping, handling, and insurance charges are based on the value of your order, the destination of your package, and the service you desire.
Due to restricted delivery areas, excessive weight, or over sized packages that cannot be serviced by one carrier, we may be forced to substitute carriers when necessary.
We will select the most economical method of shipment.
Customers are responsible for all shipping charges.
Fed-Ex 2-Day & Overnight shipping requests are met by the carrier. Please refer to
NEXT DAY AIR SHIPMENTS.
International orders can only be shipped via U.S. Postal Service or International Air, excluding APO/FPO addresses. Telephone number, fax number, or email address must be included. Recipient is responsible for all duties and taxes that may apply. See order form for payment methods. International Orders must have an accompanying Letter of Certification that the credit card used in the transaction is in fact the customer who placed the order.
Letter of Certification must be signed and emailed back to email@example.com. Once received, the order will be released.
RETURNS AND EXCHANGES
Merchandise must be returned within 7 days of the date of delivery. All returned merchandise must be in original condition along with packaging (example: warranty information, instructions, box, etc.).
A 10% restocking fee will apply on all orders. Sorry, this can not be waived.
Custom orders made to your specifications cannot be returned for exchange or credit. (i.e. Embroidered Name Tapes, Embroidered Helmet Bands, Class A Name Tags, Dog Tags, and Custom KIA Bracelets.)
Returns or exchanges will be accepted on items which have been used for their intended purpose. We will not accept items for return or exchange if they have been subjected to unusual application or abuse.
Note: We reserve the right to either replace, repair, or store credit your money.
All back orders not filled will be issued store credit valid for three months.
In the event that you need to return an item, please follow these directions:
E-mail firstname.lastname@example.org and request a Return Identification Number (RIN). Explain the reason for return and include all documentation or pictures of the item(s).
Customer Service will respond to your inquiry. DO NOT SEND ANY RETURNS WITHOUT A RIN. The package will be refused and returned to sender at sender's cost.
Once you have received your RIN, please follow the next directions.
Include a copy of the packing slip along with instructions for our return department (e.g. credit or exchange). NO REFUNDS - STORE CREDIT ONLY.
Return package via post office (insured) to our mailing address.
All cancellations must be within 6 hours after order processing.
We will not cancel your order after the time period stated. To request to cancel your order, please follow these instructions:
Explain your reason for cancellation
The Customer Service Team will respond to your inquiry.
If approved, your refund will post on your charge card within 30 days.
If disapproved, a in-store credit will be issued valid for three months from the date of issuance.
Any and all chargebacks will automatically be recharged for the amount billed plus an additional $45.00 fee.
Your agreement to the Terms and Conditions hereby authorizes the Armed Forces MCSS™ to rebill your credit card, when a chargeback is initiated.
DAMAGED OR MISSING ITEMS
For packages damaged during shipping or items missing (except for those on backorder), please follow these instructions:
Keep the original container.
The Customer Service Team will respond to your inquiry.
Our contract sales department is dedicated to providing you with the best possible service. Sorry, we cannot accept any purchase orders by phone.
All contract sales, requests for quotes, and requests to set up a new account must be submitted in writing.
Mail: P.O. Box 704
Yonkers, NY 10703
GOVERNMENT PURCHASE ORDERS
GSA Contract # GS-07F-0332X
We request that all contract sales and requests for quote to be submitted in writing.
Armed Forces MCSS™ Cage Code 4PHD3.
Armed Forces MCSS™ Duns # 793174892.
CORPORATE PURCHASE ORDERS
Must be pre-paid by Credit Card, Check, Money Order, or Bank Wire.
Prices may vary in our retail stores from our web sites and catalogs due to local expenses and available promotional offers.